The small type: In case you are seeking a distinctive gemstone or special wedding gift, Leibish & Co. features a strong supply of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run company was running online since 1998 with a personal touch with which has gained repeat business from around the world. Leibish & Co. makes it easy to get loose rocks or perhaps to utilize the complimentary “Design your” tool to take the ideal little bit of jewellery alive. With years of experience and solid artistry under its gear, Leibish & Co. is found on the brink of increasing its stock to watches as well as other add-ons.
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When Leibish Polnauer launched 1st on-line diamond company in 1998, it got nearly a full day to upload one image and explanation to their web site â but he had been a visionary who watched prospective during the fledgling realm of e-commerce. “When he sees the possibility in an idea, he will probably fit everything in in the power to progress along with it,” stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish created an effective, family-run procedure together with his girlfriend and children helping in leadership jobs. They’ve cultivated an effective online business with offices positioned worldwide. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gemstones which are hard to find in other places. The diamonds are conflict-free, which is a significant factor for several consumers.
“individuals reach united states simply because they look for something some various, anything a tad bit more unique than everyone has,” Benji mentioned.
While Leibish & Co. supplies high-quality old-fashioned expensive diamonds, the organization focuses on colorful, distinctive precious jewelry. Whenever asked precisely why the company features such increased customer return rate, Benji rapidly pinpoints the reason.
“It really is a mix of outstanding products, great service, and jewellery created for the highest quantities of brilliance,” the guy said. “The jewelry we make is certainly not your everyday, mass-produced form of item. Every piece is actually custom-made to perfectly suit the diamond or gem stone selected because of the customer.”
Children Affair With individual Service
Leibish & Co. is actually a true family members business, with Leibish’s friends playing essential parts inside the company.
Leibish functions as Founder and President on the organization, while their spouse, Rosi, could be the business’ Events management. Their own eldest girl, Chavi, functions as the Lead Jewelry Designer â which is a huge responsibility since custom jewelry accocunts for significantly more than 50% with the business’s business, Benji mentioned.
Leibish’s oldest daughter, Yossi, could be the President of Leibish & Co. Another boy, Shmulik, that is a graduate for the Gemological Institute of America, is the fundamental Diamond Buyer your organization. “Shmulik is, actually, certainly one of a lot of gifted shade diamond experts in the industry,” Benji said.
Leibish’s daughter Itzik will be the organization’s COO and runs their nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, is the organization’s CFO.
“as among the longtime people in the team, I am able to let you know that, even though there is no connection, they consider myself, yet others, element of their loved ones,” Benji stated. “we-all bring our very own knowledge to your business, but come together to regularly develop the business.”
Customers are in addition treated like family at Leibish & Co., where the business invests fuel into individual service and revenue. “have you ever managed one certain broker, including, that’s the same person you will definitely constantly manage, regardless of what you will be contacting or creating in about,” Benji said. “do not rely on moving customers around to different departments when they have a question or specific issue they wish to handle.”
Consumers result from throughout the World
Leibish has actually several distinct customers: you can find customers, who primarily store through the site, merchants, and the ones inside the trade business, which usually check out the organization’s main offices in New York, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from the usa. Their subsequent top audience is actually Canada, followed by the uk, Australia, Hong-Kong, and remainder of Europe.
Consumers at every level of life store at Leibish & Co., though the majority are involving the ages of 35 and 54, Benji said. Furthermore, the company garners more or less 300,000 internet site visits every month â and helps to keep the majority of their consumers finding its way back.
“along with a 70% return buyer status, we stay extremely popular companies in our market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design your own personal” Option
Leibish & Co. holds top-quality precious jewelry, but additionally preserves inventory mobility, particularly for internet based customers, Benji said. The firm offers countless loose diamonds and important gems, but their key goods are customized jewelry designs.
“We keep extreme collection of multicolor diamond and gem precious jewelry, with a few for the rarest shades ever seen,” the guy mentioned. “we have been acknowledged most readily useful by our very own bread-and-butter services and products â yellow diamond and pink diamond engagement rings. However, we sell expensive jewelry of virtually every color, and precious gemstones â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, as well, but our very own knowledge is within the realm of tone.”
For consumers that have some thing in your mind and need help rendering it possible, Leibish & Co. supplies a “Design your very own” precious jewelry device, which Benji said is their most widely used product.
“Obviously, when looking for a special portion, men and women frequently wish specific rocks and placing styles they’ve already fallen deeply in love with,” he said. The “Design your personal” tool enables clients to build an item utilising the stone, setting, and material of the option.
“permits these to deliver their unique goals your â with this expertise in design,” Benji told all of us.
Extras & New on line Tools available for Leibish & Co.
As it appears forward to the long term, Leibish & Co. is gradually shifting toward higher-ticket things and a lot more product variety. The organization seems comfy branching out over new product lines as a result of the dedication and passion it applies to perfect their current creations.
“we’ve spoken of presenting a lot of different add-ons â such as for instance deluxe watches, purses, and even pencils,” Benji said. “But we decided to wait until we initial perfected all of our primary distinctive line of item, and that is diamond jewelry.”
Leibish & Co. is researching to carry on mastering their preferred internet site, also. One way it plans to boost the internet based knowledge is through exposing enhanced truth attributes, that will give digital buyers more of an in-store experience.
As a business featuring its origins in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a normal market which views modification as the exemption, maybe not the guideline.