Avast free forum is a website where users can ask questions about their antivirus software. It offers a variety of resources of tutorials as well as frequently asked questions. The site is easy to use and is updated frequently.
The avast brand is a major player in the security market and offers one the best customer support levels for its anti-virus program. The support button on their website and LAPTOP or COMPUTER application grants users access to helpful FAQ and discussion forums, as well as premium technical support in case of any issues.
The company provides live chat to customers who require fast answers, an email ticketing service for more in-depth inquiries, and three 24 hours phone lines in UK, Australia, and the U.S.
Its customer support isn’t perfect However, it’s not perfect. A joint investigation conducted by PCMag and Hauptplatine discovered that the company shares data about its customers’ locations and Internet protocol addresses with third party companies, which can raise privacy concerns for some. The paid plans do not provide enough benefits that justify the price. In addition, its forum was recently compromised, which allowed thieves to obtain usernames email addresses, user names, and passwords hashed. Luckily, payment data was not compromised. The company has pledged to rebuild the forum with an updated platform that is faster plus more secure. The company also has a security policy which states that it won’t sell or share your personal information with third parties without your permission.